Shipping Policy

We want you to have the best experience possible and enjoy shopping with us. For most orders, below outlines with further specifics surrounding shipping time frames for different parts of the world. 

If you have any questions, issues or need assistance with tracking your order please use the 'Contact Us' link at bottom of this page. We will respond within 24 hours to your email. Tracking information is available within 4-5 business days from the day we sent you the tracking code.

Estimated delivery time to US: 4-14 business days

Estimated delivery time to Mexico: 12-15 business days

Estimated delivery time to Australia & New Zealand: 10-15 business days

Estimated delivery time to Canada: 9-16 business days

Estimated delivery time to U.K: 10-16 business days

Estimated delivery time to Europe and surrounding countries: 12-17 business days

For Rest of the World International Orders Please Allow anywhere from 14-25 business days

Delayed Package Policy

If for some reason your package takes longer than the timeframes listed above, we will give you a 10% refund as an apology for the delay. To request this partial refund, please reach out to us at support@furbabyfun.co. Please note that we do not currently have a way to automate this refund, so you must contact us directly.